FAQs

Travellers seeking to enter Singapore should comply with the prevailing Public Health as well as Entry Requirements listed below to ensure a smooth journey.

• Public Health Requirements: to avoid tests and quarantine, travellers must fulfil the public health requirements below. Travellers who cannot meet the public health requirements and refuse any test(s) and/or quarantine may be turned away from Singapore:
  • Yellow Fever Requirements
  • COVID-19 Requirements
• Immigration Requirements.

For complete entry requirements, visit Singapore ICA’s official website.

The following are the safety precautions that will be taken during the congress:

• Masks are recommended (but not mandatory)
• The number of employees responsible for ensuring compliance with all safety measures will be increased.
• Throughout the venue, there will be hydro-alcoholic gel dispensers.
• Food and beverages will be prepared and served in accordance with Singapore’s public health laws.

All WCD2023 participants must present the following documents upon arrival at the congress to collect their badges:

• Government ID
• Letter of Confirmation

Please click here and scroll down the page. At the bottom, you will find a form to fill out in order to obtain the letter of invitation.

You can support the greening of Singapore with OneMillionTrees by donating to the WCD2023 fundraising campaign.

The Lost & Found service is accessible from the registration area.

You can get to Suntec Singapore Convention & Exhibition Centre from Changi Airport by:

• Mass Rapid Transit (MRT): The most direct and green way to get to Suntec Singapore from Changi Airport is to board at Changi Airport Station (CG2) and transfer to the East-West Line at Tanah Merah Station (CG / EW4). Board the train heading towards Tuas Link and alight at City Hall Station (NS25 / EW13).
• City Shuttle from the airport departs every 30 minutes and will bring passengers to most downtown hotels at a flat rate.
  • Single fare is 10 SGD for adult and 7 SGD for Child below age of 12.
• Bus: Board bus 36 from any terminal and alight Opposite Suntec Convention Centre (02159). It takes around 60 minutes and costs around 2.70 SGD by cash or 1.94 SGD with EZ-Link (transport card).
  • For Terminals 1, 2 and 3: Bus stops are located at the basement bus bays.
  • For Terminal 4: The bus stop is next to Car Park 4B.
• Taxi / Private Hire: Taxis and private car pick-up points are located at the Arrival Halls of Terminals 1, 2 and 3. It takes approximately 20 to 30 minutes to reach Suntec Singapore and should cost between $20 to $40.

All taxi trips originating from Changi Airport have an additional Airport Surcharge:

• Mon – Sun (5:00pm – 11:59pm): 8 SGD Airport Surcharge
• All other times: 6 SGD Airport Surcharge
• Midnight surcharge (12:00am – 6:00am): 50% of final metered fare
• Peak-hour surcharge (6:00am – 9:30am, Mon – Fri and 6:00am – 12:00am, Mon – Sun): 25% of final metered fare

Fees and deadlines vary by category. Click here to learn more.

Daily Registration is only available to patient organisations.

For group registrations, the early fee has been postponed until 1^st June.

Group registrations can only be paid for by companies via bank transfer.

The accompanying person can register on the official Registration page, clicking on “Create a new individual User” and putting a flag on “I will attend the event as an accompanying person”.

Then, on the second page, enter the “Authorisation Code” received by the accompanied delegate via email.

This will correctly display both the category and the fee.

Only credit cards (Visa, MasterCard, Amex) will be accepted.

Special needs or requests about the method of payment can be addressed to wcd2023registration@thetriumph.com  or wcd2023groupregistration@thetriumph.com.

Please check the website for more information on payment methods.

After registering, you will receive a confirmation email with a QR code to present at the congress venue to collect your badge, along with the invoice. This will happen about a month before the start of the congress.

Any cancellation must be notified in writing (via email) to the Registration Department (wcd2023registration@thetriumph.com ; wcd2023groupregistration@thetriumph.com ).

The Cancellation Policy is also applicable to Courses and Social Events payments.

Please check the website to read the rules that will apply.

The badge with the designation “Industry Representative” belongs to dermatology professionals (distributors, industry representatives, company developers, CEOs or COOs) who have access to both the exhibition hall and the scientific sessions, as opposed to “Exhibitor” badges, which only have access to the exhibition hall and the respective company sessions.

This registration category has been created to enable employees of the Industry to gain full access to the Congress (Scientific Sessions + Sponsored Sessions + Exhibition Hall). It is available only by accessing company area through the credentials sent by the WCD2023 Registration Department and it should not be purchased for non-employees of the Industry.

Please check the World Bank website for the complete list of countries classified in these categories.

Congress delegates can benefit from special room rates, with no booking fees and in hotels that are within walking distance or short ride on public transport to the Suntec Convention & Exhibition Centre.

Please note that all rates are quoted in SGD.

For more information, please visit the accommodation page on our website or email us at wcd2023grouphousing@thetriumph.com.

If you prefer staying in budget hotels, some options include Hotel 81, Fragrance Hotels chains, independent hotels or even hostels.

Most locations are suitable as Singapore is very well connected and getting to the conference location is easy and affordable by public transport.

Hotel booking websites include – Klook, Booking.com and Trivago.

All rates are in Singaporean dollars (SGD).

Rates are exclusive of taxes.

A +10% service charge and a +8% GST should be added to the proposed rate.

Breakfast is usually included in the proposed rate. The offer specifies everything.

Download the official WCD2023 app to consult the scientific programme and plan your congress days by saving your favourite sessions in My Agenda. Stay tuned to find out the release date of the Congress App!

The interactive programme is also available on the website.

WCD2023 deliberately chooses not to print the scientific programme in order to reduce the environmental impact of the congress and create a sustainable approach that will serve as an example to all congresses around the world.

The slide centre is located at: Suntec Singapore > Hall 333; Pan Pacific > Ocean 8

Congress attendance certificates can be downloaded online, by accessing your User Area, 10 days after the end of the event. An e-mail will be sent to inform all participants of the correct procedure.

Each session can be rated via the congress app, as can the performance of each speaker.

You will find stars (1 to 5) on each session and presentation.

In the event of an overflow, the Streaming overflow function via the Congress App will be available only to logged in users (via registration credentials).

Courses are 24 paid didactic sessions with limited places. They are of two types, full-day and half-day, and costs vary depending on the category selected: HD 100 SGD / FD 200 SGD.

Courses can be purchased directly during the registration process.

Check out the interactive programme or download the official WCD2023 app, and search by day, speaker, and session. Stay tuned to find out the release date of the Congress App!

Invited Speaker abstracts will be available at this link – please remember to insert the same title of your lecture.

The abstract book will be accessible to all Congress participants within the official WCD2023 App, and via a QR code on a plantable card that will be handed out with the conference tote bag.

After the congress, the abstract book will be open to all users within the website.

There is no deadline for poster submission, but it is strongly recommended to upload it before the Congress starts.

Presentation Format:

• Posters must be prepared in English, the official language of the Congress.
• You may use Word, PowerPoint or any program that can be converted to PDF.
• Upload your e-Poster ONLY in PDF format.
• The e-Poster cannot exceed ONE page.
• Page orientation must be Portrait.

Recommendations For Designing Your E-Poster:

• It is strongly recommended that you use a clear font (e.g., Arial, Arial black, Calibri…) and regular font size not less than 28 for the body of the different sections.
• For image, pictures or graphs, the suggested resolution is 300 dpi. To check that they appear correctly on the final/printed version, zoom in at 100% and check the images, pictures and graphs. It is better to use high resolution or high-quality images/graphs when creating the poster and then convert it to PDF (as PDF files can be compressed).
• Provide clear labels or headings for each section of your presentation to avoid confusion.
• On light backgrounds (white, yellow, light blue), use dark fonts (black, navy blue, dark green).
• On dark backgrounds (blue, purple), use light fonts (white, yellow, cyan etc).

Avoid The Following:

• A total file size which exceeds 10 MB.
• The use of red or green fonts or backgrounds as they are difficult to read.
• Stretching the images manually as they will lose quality when enlarged.

Keywords For E-Poster Search:

• Insert a minimum of 2 and maximum of 5 keywords (“tags”).
• Do not insert your Name (first or last names) or e-Poster title as keywords.

Accompanying persons can only access the Opening and Closing ceremony, the common area and Patient Organisations & Dermatology Community Village.

Patient organisations can only access the Opening and Closing ceremony, the common area and Dermatology Community Village and the scientific sessions.

All sister societies meetings will take place on 3^rd July and are accessible to all Congress participants.

All speakers, chairs and co-chairs of these sessions must register for the congress.

Meeting Hours:

Exhibitor registrations are handled by the WCD2023 Sponsor team in accordance with contractual procedures, as each booked stand includes a set number of badges.

Additional badges may be purchased online on the Congress website.

The cost of every extra purchased badge is 225,00 + GST SGD per badge.

Badges purchased on site have a cost of 300,00 + GST SGD per badge.

Exhibitor badges will be distributed onsite at the Exhibitor desk in the registration area on Level 3, starting from Sunday 2^nd July 2023 at 12pm.

In terms of accommodation, you can check out the available options on our website.

Suntec Singapore Convention & Exhibition Centre – Level 3
Registration Area

Times are subject to change and are not definitive.

Exhibitor badges allow access to the Exhibition Hall, Opening and Closing Ceremony, and does not allow access to scientific sessions.

Exhibitors can access the session sponsored by their company.

There is no limit to the number of exhibitor badges that can be purchased.

Exhibitors do not include any social events in their registration fee; they can purchase social events and welcome reception.

Exhibitors are allowed to access the Exhibition Hall from 8.00am.
Congress participants are allowed to access the exhibition hall from 9.00am.

Press, Patient Organisation Representatives and Accompanying persons will not be allowed to enter the exhibition hall and will automatically be classified as NON-Healthcare Professionals.

On Monday 3^rd July, all materials must be removed from the Exhibition Hall before 12.00am.
From 12.00am to 4.00pm only refinement is allowed.
All booths must be completed by Monday 3^rd July at 4.00pm.

Additional set-up hours can be purchased through the Organising Secretariat: wcd2023sponsor@thetriumph.com

• 30^th June, from 7.00am to 5:59pm, 150 SGD per hour
• 30^th June, from 6.00pm to 6:59am, 450 SGD per hour

No additional dismantling hours available.

Download the official WCD2023 app and go to the Sponsors section for the company list and a map of their stands. You will also have access to their digital inserts. Save paper and help the environment! Stay tuned to find out the release date of the Congress App.

The list and map are also available on the website.

Foreign attendees do not pay GST for registration fees and courses.
For social events, GST applies to everyone.

No training labs are planned.
To book meeting rooms, please e-mail wcd2023singapore@thetriumph.com.

To organise a side event during the congress, please contact wcd2023events@thetriumph.com.

Certain guidelines and the following Blackout Hours must be observed:

During these hours, any extra activities may only be carried out during breaks.
Please consult the programme for an overview of breaks.

Live speeches are not allowed at booths.

No external A/V supplier is allowed.

You can bring your own Food & Beverage, but first you need to fill in this form.

Catering services at the booth must be ordered to Suntec Singapore Convention & Exhibition Centre and must be placed through the Exhibition Booth Catering Marketplace – Suntec Singapore’s online platform.

Companies wishing to offer catering service in occasion of their sponsored session shall contact the Organising Secretariat wcd2023sponsor@thetriumph.com. All catering services must be managed by the official catering of the Congress Centre.

Laser demonstrations at booths are permitted with the prior approval of the HAS and with the use of protective glasses.

It is possible to use your own stand-building.
For 9sqm booths, it is mandatory to purchase a shell scheme booth trough PICO. Please find here the link to the shell scheme order form.

The order form furniture rental can be found at this link.

Technical specifications for static media can be found here.

We understand that the choice of topic and talks will reflect strategic priorities of the sponsoring company.

Nevertheless, the content should be relevant to dermatologists, educational, evidence-based, scientific, and free of commercial bias as far as possible.

Pure product presentations must be avoided, and presentations should be objective. Product names should not be mentioned in the session title.

The company may present products (aimed at improving quality, care and patient service), by means of scientific presentations and/or discussion forum.

Direct sales promotion, as well as explicit reference and comparison to competitor products, should be strenuously avoided as this greatly devalues the overall impression of the scientific values of these sessions.

Product launches must be communicated in advance and must be consistent with these guidelines.

• The programme must include:
• Title of session
• Name(s) and affiliation(s) of chairperson(s)
• Title of each presentation with their duration, names, and affiliations of all speakers.

Sponsored Sessions cannot provide CME credits.

For each Lunchtime Symposium, No. 2 e-blasts will be provided.
For each Satellite Symposium, No.1 e-blast will be provided.
For each Meet the Expert, No.1 e-blast will be provided.

Please visit the guidelines at this link.

Samples can be distributed during sponsored sessions and at the booth.

Sponsor companies may only distribute marketing materials in their booths, sponsored symposia and Sister Society meeting rooms.

On the branding, sponsor companies can display their logo, the company slogan or images that ideally refer to the company’s products. It is not allowed to display products.

Certain guidelines and the following Blackout Hours must be observed:

During these hours, any extra activities may only be carried out during breaks.
Please consult the programme for an overview of breaks.

It is permitted to display products only within the Exhibition Area.

Outside of the Exhibition Hall, the only things that can be promoted are:

• Company Logo
• Company claim/pay–off
• Booth position
• Sponsored sessions
• Information about diseases related to their products.

You can submit one or more videos describing your company’s sustainable projects (also extra-congressional) and participate in the WCD2023 Green Challenge, giving all participants the opportunity to select the most ‘environmentally’ responsible one.

All congress participants are invited to attend:

• Opening Ceremony (3^rd July, Suntec Singapore Convention & Exhibition Centre): Hall 603-604
• Closing Ceremony (8^th July, Suntec Singapore Convention & Exhibition Centre): Summit 2

During the congress days, a number of social events will take place, where all participants can attend, subject to registration and payment of an entrance fee.

These are:

• Welcome Reception (3^rd July, Suntec Singapore Convention & Exhibition Centre): Hall 605
• Social Event (7^th July, Gardens by the Bay).

Download the WCD2023 app to visit Singapore and discover unmissable places of interest, cool spots to eat or spend an evening at the end of your busy schedule, and check out the Discover Singapore section. Stay tuned to find out the release date of the Congress App!

You will find a selection of the best places to be in this incredible city-state!

Stay tuned to find out the release date of the Congress App!

If you need assistance, please contact the WCD2023 staff at the congress venue or send an email to wcd2023communication@thetriumph.com.

The WCD2023 app is a must-have for all participants. The detailed scientific programme is only available via the app or the official website.

The app allows you to personalise your experience by saving your favourite sessions and contacts, and to watch the streaming in the event of session overflow on your mobile device.

The app has also a section dedicated to Singapore, which includes travel suggestions, where to eat, how to get around, and who to contact, as well as many interesting details about the culture itself.

Should you need assistance, please inform WCD2023 staff at the congress venue or send an email to wcd2023communication@thetriumph.com.